Privacy Policy
Last Updated: 05.03.2025
This Privacy Policy describes how Zephyr Bird Tote Bags (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://zephyrbird.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
“You” and “your” refer to users of the Services, including customers, website visitors, or others whose information we process by this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we will post the updated version on this page and revise the “Last Updated” date. We will also comply with any additional legal requirements regarding notification of such changes.
How We Collect and Use Your Personal Information
We have collected personal information about you from various sources over the past 12 months, depending on how you interact with us. We use this information to:
- Communicate with you
- Provide and improve the Services
- Fulfill legal obligations
- Enforce our Terms of Service
- Protect our rights and users
Personal Information We Collect
1. Information You Provide Directly
- Contact details: Name, address, phone number, email address
- Order information: Billing and shipping addresses, payment details
- Account info: Username, password, security questions
- Shopping activity: Viewed items, cart, wishlist
- Customer support info: Any information you include when contacting us
Note: Some features require you to submit certain information. You may choose not to provide it, but this may affect access to some features.
2. Information We Collect Through Cookies and Tracking Technologies
We automatically collect “Usage Data,” including:
- Device information
- Browser type
- Network and IP address
- Interaction with the Site
We use cookies, pixels, and similar technologies to collect this data. Learn more about Shopify-related cookies here: https://www.shopify.com/legal/cookies
3. Information from Third Parties
We may receive personal data from:
- Service providers (e.g., Shopify, payment processors, fulfillment partners)
- Marketing partners
- Analytics and tracking partners
All such information is handled per this Privacy Policy.
How We Use Your Information
We use your personal information for purposes including:
- Providing Services: Fulfilling orders, processing payments, customer service, shipping, managing accounts, handling returns
- Marketing and Advertising: Sending promotional emails and showing targeted ads
- Security and Fraud Prevention: Detecting and Preventing Illegal Activity
- Customer Support: Communicating with you and resolving issues
Cookies
We use cookies to enhance user experience, track usage, and personalize content. Most browsers allow you to reject or remove cookies, but this may impact the functionality of the Site.
How We Disclose Personal Information
We may disclose personal information to:
- Vendors and service providers (e.g., Shopify, payment processors, IT services)
- Business and marketing partners
- Affiliates within our corporate group
- Legal or regulatory bodies if required
- In case of a business transaction (e.g., merger, acquisition)
Categories disclosed in the past 12 months:
- Identifiers (contact and account info)
- Commercial data (purchase history, customer service info)
- Internet/network activity (Usage Data)
Recipients:
- Vendors
- Marketing partners
- Affiliates
We do not use or disclose sensitive personal data for inferring characteristics.
Sale and Sharing of Personal Information
In the past 12 months, we may have “sold” or “shared” (as defined under applicable law) the following categories for marketing and advertising:
- Identifiers
- Commercial information
- Internet or other network activity
Recipients: Marketing and business partners
User-Generated Content
If you post reviews or other content publicly on the Services, it may be visible to others. We are not responsible for the privacy or security of such public information.
Third-Party Sites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.
Children’s Data
Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have received such data, please contact us at:
Security and Retention
We use reasonable measures to protect your information but cannot guarantee absolute security. Avoid sending sensitive information over unencrypted channels.
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at: